Terms and Conditions for MKV Customs Last Updated: 07/18/2024

1. Introduction Welcome to MKV Customs, a DBA of MKV Consulting ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of the MKV Customs website (the "Site") and the laser engraving and custom gift design, development, and production services (collectively, the "Services") we provide. By accessing our Site or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

2. Services MKV Customs provides laser engraving and custom gift design, development, and production services. The specific details, pricing, and delivery terms for each service will be provided upon request or order placement.

3. User Accounts

3.1. You may be required to create an account to access certain features of our Site or Services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3.2. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.3. We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, false, or outdated.

4. Intellectual Property

4.1. All content on the Site, including text, graphics, logos, images, and software, is the property of MKV Customs or its content suppliers and is protected by United States and international copyright laws.

4.2. You may not use, reproduce, distribute, or create derivative works based upon our content without our express written permission.

4.3. By submitting designs or content for custom products, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display the content for the purpose of producing your ordered products.

5. User-Generated Content

5.1. You retain ownership of any intellectual property rights that you hold in content you submit to us for custom products.

5.2. You are solely responsible for ensuring that you have the right to use any designs, logos, or other content you submit to us. You agree not to submit any content that infringes on the intellectual property rights of others.

5.3. We reserve the right to refuse any order or content that we believe violates these Terms or any applicable laws.

6. Orders and Payments

6.1. All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason.

6.2. Prices for our Services are subject to change without notice. We reserve the right to modify or discontinue any Service without notice at any time.

6.3. Payment must be made in full before we begin work on your order. We accept cash, debit, credit, zelle.

6.4. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Site.

7. Shipping and Delivery

7.1. Shipping and handling charges are additional unless otherwise expressly indicated at the time of sale.

7.2. Delivery times are estimates and are not guaranteed. We are not responsible for delays outside our control.

8. Refunds and Returns

8.1. Due to the custom nature of our products, we generally do not offer refunds or returns unless the product is defective or significantly not as described.

8.2. Claims for defective products must be made within 3 days of receipt. We reserve the right to request photographic evidence of defects before approving any refunds or replacements.

9. Limitation of Liability

9.1. MKV Customs will not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of our Services or any products purchased through our Site.

9.2. Our liability for any claim arising out of these Terms shall not exceed the amount you paid for the product or service that is the subject of the claim.

10. Indemnification You agree to indemnify, defend, and hold harmless MKV Customs, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from: (i) your use of the Site or Services; (ii) your violation of any term of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your user-generated content caused damage to a third party.

11. Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of [Your State], without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located within [Your County], [Your State] for the purpose of litigating all such claims or disputes.

12. Changes to Terms We reserve the right to modify these Terms at any time. We will always post the most current version on our Site. By continuing to use the Site or Service after changes become effective, you agree to be bound by the revised Terms.

13. Contact Information If you have any questions about these Terms, please contact us at:

MKV Customs 908 Lynne Harbor Ave, Henderson, NV 89002

[email protected]

By using our Site or Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.